Enjoy a 4.5⭐ stay at Nuestras Raíces - Hotel Museo Restaurante in San Cristóbal de las Casas. Free Wi-Fi, parking, restaurant, airport shuttle, and near top attractions.
Guests appreciate the welcoming atmosphere, rich history, and central location, making it ideal for exploring San Cristóbal de las Casas. While amenities such as heating and air conditioning are limited, the attentive service and local charm stand out.
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Rooms, shared spaces, dining and exterior — grouped so you can skim quickly.
Located in the historic Barrio de la Merced of San Cristóbal de las Casas, Nuestras Raíces - Hotel Museo Restaurante is a multifaceted property blending accommodation, dining, and cultural experience. This 4.5-star rated establishment offers guests a chance to explore local history through its museum setting while enjoying the convenience of a breakfast restaurant and an onsite bar. The hotel’s address on Calle Diego de Mazariegos places it within walking distance of notable sites including Casa Na Bolom and the Catedral de San Cristóbal de las Casas, both highly regarded by visitors.
The property provides practical amenities such as free Wi-Fi, parking, airport shuttle service, and is accessible for guests with mobility needs. Family travelers will appreciate kid-friendly features, and a laundry service is available for longer stays. While there is no fitness center or pool, guests often highlight the relaxing atmosphere and the friendly, respectful staff, as noted in multiple guest reviews. Breakfast is frequently praised for its fresh and generous portions, making the restaurant a popular choice for both hotel guests and visitors.
Check-in is from 15:00 with check-out at noon, offering a comfortable schedule for travelers exploring the city. The combination of hotel, restaurant, and museum creates an environment suited for culturally curious visitors who value local heritage alongside convenient amenities. Some guests mention the absence of air conditioning and heating as a consideration during colder months, though the overall setting remains cozy and inviting.
As the property shares its location with the nearby Jlumaltik art gallery, guests have easy access to artistic and cultural offerings beyond the hotel’s own exhibits. Its proximity to other well-regarded hotels and key attractions makes Nuestras Raíces a practical base for sightseeing, recreation, and urban exploration in the heart of San Cristóbal.
The short version: what's available day-to-day, and the key practical details most travelers search for.
Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.
Maravillosa atención de todo el personal, muy educados y respetuosos, definitivamente volveré a quedarme aquí en mi próxima estancia
it has an interesting exposition about San cristobal de las casas, curios facts and a lot of the history you don't read on the books. a must when you visit the city
No me hospedé pero si desayuné y wow súper recomendado me encantó todo delicioso y fresco
Beautiful place with lots of history. Highly recommend for brunch on Sundays with live music.
So far I have eaten here three times and the food has been great each time. The portions are generous, especially for breakfast. I happened to show up for a late lunch just as the marimba players were finishing their set. The music added to the relaxed atmosphere. There is also a really cute bunny, a pet of the hotel, that I saw running around the restaurant one evening. It seemed to follow the waiter around.
Very relaxing and comfortable place to stay. Everything is near by so you can walk to almost everywhere. The Staff is amazing and friendly, and breakfast is delicious. The only thing it doesn't have is, air conditioning. So winter is horrible, super cold. It doesn't have any heaters.
Hermoso hotel y trato muy amable por parte d sus trabajadores todo bien
Excelente hotel, servicio muy amables y las habitaciones sumamente cómodas y cálidas, el jardín precioso.
Based on sightseeing, recreation, and getting around
Curated spots travelers usually pair with a stay in Chiapas. Distances are rough real-world times, not straight-line.
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